Pop!_Planet collects personal and non-personal information about you. For some activities, we combine personal and non-personal information in order to improve your experience, or for security, system integrity, or enforcement purposes. For example, in some of our products or websites, we may ask you to create a username and password and provide personal information such as your age and date of birth.
For certain products, Pop!_Planet may enhance or merge the personal information you provide with data from our third party partners in order to perform market analysis or to improve its products, services, or systems. While this information may be shared with our partners that assist us in developing and improving our products, we do not sell this information to other companies or organizations.
Depending on the Pop!_Planet website that you are visiting, many of the activities listed may not be available and, as such, personal information and/or non-personal information may not be collected. Additionally, we do not require you to submit personal information to gain access to our websites; however, you will not be able to utilize certain products, services, or features that require registration or receive materials such as newsletters unless such information is provided.
Below, we discuss personal and non-personal information we collect.
Generally, personal information is information that identifies you or that can be used to contact you online or offline. The information that Pop!_Planet collects from you varies depending upon the product, service, or system and may include your name, credit or debit card information, email address, phone number, home address, zip code, country, birth date, mobile phone number, IP or MAC addresses, mobile device identifiers (e.e., UDID), and console device identifiers (e.g., XUID and PUID). We may collect personal information during:
In addition to personal information, we may collect information from you and your computer or mobile device through use of our services, embedded within messages to you, within social media, in some of our products, and otherwise. Pop!_Planet collects non-personal information along with personal information in the context of online and mobile activities, such as online and mobile purchases, registration, or use of a product or service. We may automatically collect certain non-personal geographic information (such as country location) or information about your computer (such as capabilities), which we may then use to assist in responding to your Customer Service inquiry and as set forth in this policy.
As with personal information, many of the activities listed may not be available depending on the Pop!_Planet website that you are visiting, and, as such, we may not collect non-personal information from you.
Alone, non-personal information cannot be used to identify your name or to contact you; however, it is possible that some jurisdictions may consider some types of this information (such as IP address) to be as personal information.
Pop!_Planet and its third party service providers may collect non-personal information such as demographic and/or geographic information (gender, age, or information about your computer capabilities, browser or browser history, platform, mobile device, connection, and so on). We may also collect other non-personal information such as username, user ID or persona, nickname, language, occupation, click paths and other data that you submit to us, such as in surveys, account preferences, friends' lists or purchases. For our Mobile Apps and Services, Pop!_Planet does not collect precise geolocation data, though we may collect general geolocation information to improve and personalize your experience for your geographic data. You may opt out by turning this off at the device level.
From time to time we may allow you to tell-a-friend about our website and we will ask you for your friend's name and email address. By providing your friend's name and email address, you confirm that you have obtained your friend's consent to send such email. At your direction, we will automatically send your friend a on-time email inviting him or her to visit the website. Pop!_Planet does not store this information and uses it for the sole purpose of sending this one-time email and tracking the success of our referral program.
We may also run contests, sweepstakes or other events or activities (collectively, "events") on our Sites. Information collected for these events may include personal information such as your email address and may be collected by or shared with a third party sponsor, co-sponsor, or other third party (e.g., marketing or promotional partner, contest administrator, or software licensee). While we have no control over the third party's use of such information, our contracts with these third parties require them to agree to protect the confidentiality, security, and integrity of any personal information we share with them (or that they collect through our Sites). If you do not want your information to be collected by or shared with a third party, you can choose not to participate in these events at the time the information is collected.
Currently, our systems do not recognize browser "do-not-track" requests. You may, however, disable certain tracking as discussed above (e.g., by disabling cookies).
Pop!_Planet may share your personal information with entities and vendors that use it solely to provide support for the internal operations of our websites, online stores (including payment processors), products and services (e.g., message board operations and technical support processing), as well as related offline product support services. Our contracts with these service providers do not permit use of your information for their own marketing purposes.
Pop!_Planet may also share your personal information with our subsidiary or affiliate companies for purposes of internal marketing, analytics, research and demographic studies, which help us improve and tailor the products and services we provide you, and, if you have consented, to notify you about other products and services offered by Pop!_Planet and its affiliates.
In addition, information about our customers, including personal information, may be disclosed as part of any merger, sale, transfer of Pop!_Planet assets, acquisition, bankruptcy, or similar event.
We may also disclose your personal information to any other third parties, where you have consented with your prior consent. In addition, we may share aggregate or de-identified information with third parties for research, marketing, analytics and other purposes, provided such information does not identify a particular individual.
If you prefer not to receive marketing information from our websites, email notices from our message board operators, newsletters, or any other promotional communication from Pop!_Planet, just let us know by sending an email to: firstname.lastname@example.org or follow the unsubscribe instructions included in each promotional email.
Please note that, if you choose not to submit information when requested, you may not be able to participate in certain activities or access certain products or services on our websites and may considerably limit the services we can provide you.
We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Our products and services are not directed towards children under 13. Pop!_Planet does not knowingly request or collect personal information such as name, address, or email address from children younger than 13 years of age.
We recognize the importance of safeguarding the privacy of children and encourage parents to check and monitor their children's use of online activities regularly.
The security of your information is important to us. While Pop!_Planet takes reasonable precautions against possible breaches of our websites and customer databases, no website or Internet transmission is completely secure. Consequently, Pop!_Planet cannot and does not guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Pop!_Planet urges you to take steps to keep your personal information safe by memorizing your password or keeping it in a safe place (separate from your account information, logging out of your user account, and closing your web browser).
Pop!_Planet maintains safeguards to protect the security, integrity and privacy of the personal information we collect.Personal information collected by Pop!_Planet is stored in secure operating environments that are not available to the public and is only accessible by authorized individuals.
For any purchases that you may make on or through our websites, we may utilize third-party service providers, such as payment processors, to collect, process and store your payment information, including your credit card information. Whenever you enter sensitive information (such as credit card payment information), that information is collected only on secured (https) webpages and is encrypted during transmission using secure socket layer technology (SSL).
We also have security measures in place to protect against the loss, misuse and alteration of the information under our control (i.e., maintain data quality). Before we allow website users to access their personal information, for example, we verify by prompting them to submit information such as their login name and password.
We will retain your information for as long as permitted for legitimate business purposes. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, maintain appropriate records, and enforce our agreements.
You may choose to disclose information about yourself in the course of contributing user generated content in Pop!_Planet websites, or in online chat rooms, blogs, message boards, user "profiles" for public view or in similar forums on Pop!_Planet websites. Information that you disclose in any of these forums is unencrypted public information, and may be accessed or recorded by Pop!_Planet staff or users, or members of the public. In addition, when you enter certain public areas of our services, your username and other public profile information may be viewable by others. You should have no expectation of privacy or confidentiality as to any information you post or display in our forums, or in your profile, or that you otherwise make available on our forums or through our websites and services.
You should be aware that any personally identifiable information that you submit in the course of these public activities can be read, collected, or used by other users of these services, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to make public in any of these forums.
If you have registered on our website and wish to update your profile, you may do so online by visiting the "profile" section found in the user menu on our website. You may be required to submit your login name and password before you can access your profile information.
If you wish to review, update, or delete any personal information that we may have collected about you, please send an email to our Privacy Coordinator at firstname.lastname@example.org. We will respond to all access requests within 30 days.
Pop!_Planet is the data controller or the personal data processed in connection with our websites.
Last updated November 26, 2018