• Pop!_Planet is still very much under development. Data for the wiki is being sourced from the Arch Linux and Ubuntu wikis, along with a bunch of completely unique content specific to Pop!_OS, and sourcing, converting and updating that content takes time; please be patient. If you can't find what you're looking for here, check the Arch Linux and Ubuntu wikis.
  • Welcome!

    I'll get straight to the point.

    When I started Pop!_Planet, I launched it because I saw a need for a centralized community for Pop!_OS. To be frank, I never expected the level of popularity it has achieved. Over the last year, we have gone from under 50 users, to almost 400 users. That's awesome! However... it also comes with a downside. We are rapidly running out of disk space on our server, and the bandwidth costs go up every month.

    Pop!_Planet is not affiliated with System76 in any way, and is funded completely out of pocket. From day one, I said that I'd never use on-site ads (I hate them as much as you do), so the only monetization we get is through donations. Right now, the donations we receive don't even cover our overhead.

    I know that most users will ignore this message, and that's ok. However, if even a few of our users are willing and able to donate a few dollars to help offset our expenses, it would be greatly appreciated.

    Support Pop!_Planet

    Thank you for your time,

    Dan Griffiths
    Pop!_Planet Founder

Cannot boot into log-in screen; can't refresh the install, either.

_Yukiharu

New member
Oct 16, 2020
2
0
4
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Upon booting my external hard drive, it all boots naturally until the login screen, which never comes up (I'm stuck at a gray screen). I tried to refresh my Pop! OS install using my flash drive again, but I received an "LTS failed, possibly due to a hardware error." These are the logs from that attempt. Is this fixable?

[INFO distinst:crates/disks/src/config/disk.rs:164] obtaining disk information from /dev/sda
[INFO distinst:crates/disks/src/serial.rs:14] obtaining serial model from /dev/sda
[INFO distinst:crates/disk-ops/src/parted.rs:31] opening disk at /dev/sda
[INFO distinst:crates/disks/src/config/partitions/mod.rs:112] obtaining partition information from /dev/sda2
[INFO distinst:crates/disks/src/config/partitions/mod.rs:112] obtaining partition information from /dev/sda3
[INFO distinst:crates/disks/src/config/disk.rs:164] obtaining disk information from /dev/sdb
[INFO distinst:crates/disks/src/serial.rs:14] obtaining serial model from /dev/sdb
[INFO distinst:crates/disk-ops/src/parted.rs:31] opening disk at /dev/sdb
[INFO distinst:crates/disks/src/config/partitions/mod.rs:112] obtaining partition information from /dev/sdb1
[INFO distinst:crates/disks/src/config/partitions/mod.rs:112] obtaining partition information from /dev/sdb2
[INFO distinst:crates/external/src/lvm.rs:207] obtaining list of physical volumes
[INFO distinst:crates/disks/src/config/disk_trait.rs:60] child_dev "/dev/sda1" has mount_opt Some(MountInfo { source: "/dev/sda1", dest: "/cdrom", fstype: "iso9660", options: ["ro", "noatime", "nojoliet", "check=s", "map=n", "blocksize=2048"], dump: 0, pass: 0 })
[INFO distinst:crates/disks/src/config/disk_trait.rs:60] child_dev "/dev/sda2" has mount_opt None
[INFO distinst:crates/disks/src/config/disk_trait.rs:60] child_dev "/dev/sda3" has mount_opt Some(MountInfo { source: "/dev/sda3", dest: "/var/log", fstype: "ext4", options: ["rw", "relatime"], dump: 0, pass: 0 })
[INFO distinst:crates/disks/src/config/disk_trait.rs:60] child_dev "/dev/sda1" has mount_opt Some(MountInfo { source: "/dev/sda1", dest: "/cdrom", fstype: "iso9660", options: ["ro", "noatime", "nojoliet", "check=s", "map=n", "blocksize=2048"], dump: 0, pass: 0 })
[INFO distinst:crates/disks/src/config/disk_trait.rs:60] child_dev "/dev/sda2" has mount_opt None
[INFO distinst:crates/disks/src/config/disk_trait.rs:60] child_dev "/dev/sda3" has mount_opt Some(MountInfo { source: "/dev/sda3", dest: "/var/log", fstype: "ext4", options: ["rw", "relatime"], dump: 0, pass: 0 })
[INFO distinst:crates/disks/src/config/disk_trait.rs:60] child_dev "/dev/sda1" has mount_opt Some(MountInfo { source: "/dev/sda1", dest: "/cdrom", fstype: "iso9660", options: ["ro", "noatime", "nojoliet", "check=s", "map=n", "blocksize=2048"], dump: 0, pass: 0 })
[INFO distinst:src/auto/options/mod.rs:173] install options: skipping options on "/dev/sda"
[INFO distinst:crates/disks/src/config/disk_trait.rs:60] child_dev "/dev/sdb1" has mount_opt Some(MountInfo { source: "/dev/sdb1", dest: "/media/pop-os/TOSHIBA EXT", fstype: "fuseblk", options: ["rw", "nosuid", "nodev", "relatime", "user_id=0", "group_id=0", "default_permissions", "allow_other", "blksize=4096"], dump: 0, pass: 0 })
[INFO distinst:crates/disks/src/config/disk_trait.rs:60] child_dev "/dev/sdb2" has mount_opt Some(MountInfo { source: "/dev/sdb2", dest: "/media/pop-os/e548dfcb-364c-4844-be7a-bb73a5cfe9d4", fstype: "ext4", options: ["rw", "nosuid", "nodev", "relatime"], dump: 0, pass: 0 })
[INFO distinst:src/auto/options/mod.rs:48] found OS on "/dev/sdb2": Linux (Pop!_OS 20.04 LTS)
[INFO distinst:src/auto/options/mod.rs:67] found refresh option on "/dev/sdb2"
[INFO distinst:src/auto/options/mod.rs:109] found shrinkable partition on "/dev/sdb2": 97851487 free of 188746175
[INFO distinst:crates/disks/src/config/disk_trait.rs:60] child_dev "/dev/sdb1" has mount_opt Some(MountInfo { source: "/dev/sdb1", dest: "/media/pop-os/TOSHIBA EXT", fstype: "fuseblk", options: ["rw", "nosuid", "nodev", "relatime", "user_id=0", "group_id=0", "default_permissions", "allow_other", "blksize=4096"], dump: 0, pass: 0 })
[INFO distinst:crates/disks/src/config/disk_trait.rs:60] child_dev "/dev/sdb2" has mount_opt Some(MountInfo { source: "/dev/sdb2", dest: "/media/pop-os/e548dfcb-364c-4844-be7a-bb73a5cfe9d4", fstype: "ext4", options: ["rw", "nosuid", "nodev", "relatime"], dump: 0, pass: 0 })
[INFO distinst:crates/disks/src/config/disk_trait.rs:60] child_dev "/dev/sdb1" has mount_opt Some(MountInfo { source: "/dev/sdb1", dest: "/media/pop-os/TOSHIBA EXT", fstype: "fuseblk", options: ["rw", "nosuid", "nodev", "relatime", "user_id=0", "group_id=0", "default_permissions", "allow_other", "blksize=4096"], dump: 0, pass: 0 })
[INFO distinst:crates/disks/src/config/disk_trait.rs:60] child_dev "/dev/sdb2" has mount_opt Some(MountInfo { source: "/dev/sdb2", dest: "/media/pop-os/e548dfcb-364c-4844-be7a-bb73a5cfe9d4", fstype: "ext4", options: ["rw", "nosuid", "nodev", "relatime"], dump: 0, pass: 0 })
[INFO distinst:src/auto/options/mod.rs:178] found erase option on "/dev/sdb": 1953525164 sectors
[ERROR distinst:ffi/src/os.rs:55] DistinstOsRelease field was to be destroyed even though it is null
[ERROR distinst:ffi/src/os.rs:55] DistinstOsRelease field was to be destroyed even though it is null
[ERROR distinst:ffi/src/os.rs:55] DistinstOsRelease field was to be destroyed even though it is null
[ERROR distinst:ffi/src/os.rs:55] DistinstOsRelease field was to be destroyed even though it is null
[ERROR distinst:ffi/src/os.rs:55] DistinstOsRelease field was to be destroyed even though it is null
[ERROR distinst:ffi/src/os.rs:55] DistinstOsRelease field was to be destroyed even though it is null
[ERROR distinst:ffi/src/os.rs:55] DistinstOsRelease field was to be destroyed even though it is null
[ERROR distinst:ffi/src/os.rs:55] DistinstOsRelease field was to be destroyed even though it is null
[ERROR distinst:ffi/src/os.rs:55] DistinstOsRelease field was to be destroyed even though it is null
[ERROR distinst:ffi/src/os.rs:55] DistinstOsRelease field was to be destroyed even though it is null
[INFO distinst:src/auto/options/apply.rs:237] applying refresh install config
[ERROR distinst:ffi/src/auto.rs:597] failed to apply install option: EFI partition is required, but not found on this option
 

kira

Member
Sep 4, 2020
103
11
11
33
If other upcoming solutions will not help, consider a failed install or a bad "installer" and think until the iso file itself.

"LTS failed, possibly due to a hardware error."
If the issus lies somewhere at the hardware level:
- change USB port
- put the hdd/ssd in another case
 

_Yukiharu

New member
Oct 16, 2020
2
0
4
18
If the issus lies somewhere at the hardware level:
- change USB port
- put the hdd/ssd in another case
Both solutions didn't work, I can access my external hard drive's files through the demo Linux though.
Regardless, thank you for trying
 

kira

Member
Sep 4, 2020
103
11
11
33
Both solutions didn't work,
Those are not solutions.
I just pointed out a few things which could cause that failed install of yours.
You may also check the hdd/ssd especially if is new. Did you had any other OSes installed on ?
So.. if you have hardware("LTS failed, possibly due to a hardware error.") eliminated from the equation, move to software.
Erase all, re-download the Pop_OS iso file again, start over.
If you create the bootable USB drive from window$, make sure.. or I advice you, that you do it with RUFUS .

Regardless, thank you for trying
I don't try !
You have to try, you have to work.
 

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