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Question [SOLVED] Cannot boot into UEFI. Everything else is normal.

Ktulu

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Jun 18, 2020
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Greetings! I am a Linux newbie.
After hopping several distros, I have finally settled with Pop OS and I love it!

I am having a minor problem.
I can boot into the OS without any issues but I cannot boot into UEFI.
My laptop hangs when I try to boot into UEFI.
I tried pressing F1, F2 and F7 then selecting UEFI option while booting and systemctl reboot --firmware-setup command from within the OS but nothing works.
Laptop hangs with a black screen and white dash.
I have an Acer Aspire 5.

Thanks.

Edit:

I have secure boot turned off with supervisor password.

Edit:

I updated my kernel to 5.7.1-050701-generic and now I am able to boot into UEFI.
 
Last edited:

Ktulu

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Jun 18, 2020
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Update:

I tried to boot into UEFI settings using Ubuntu usb stick but it still hangs with black screen.
 

derpOmattic

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I don't recommend you use it, but Just to see if it is possible, try the old LTS version Pop. Your hardware is not responding to something and we can then see if it is the newer versions / kernels, or if it is UEFI firmware.

Did you verify the ISO download to ensure you got as it should be?

Additionally, how did you make the live USB? Which software did you use? Rufus, Etcher or something else?
 
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Ktulu

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I don't recommend you use it, but Just to see if it is possible, try the old LTS version Pop. Your hardware is not responding to something and we can then see if it is the newer versions / kernels, or if it is UEFI firmware.

Did you verify the ISO download to ensure you got as it should be?

Additionally, how did you make the live USB? Which software did you use? Rufus, Etcher or something else?
I did verify the download. There wasn't any problem. I made live usb on Ubuntu using Etcher.
I'll try the old LTD version and let you know.

What is the correct method of making live usb on windows 10 and Ubuntu?

Thanks a lot.
 

Ktulu

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So I did clean installation of 20.04 but the problem still persists. I am going to live with it.

Is there anything I can do to detect the problem? (Logs, diagnosis etc... Let me know how to)
 

Ktulu

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What is the output of [ -d /sys/firmware/efi ] && echo "Installed in UEFI mode" || echo "Installed in Legacy mode"?
The output is – Installed in UEFI mode.
I don't get Legacy mode option even when secure boot is turned off.

Is this going to cause any problems later? I can live without UEFI access.

Thanks for your time!
 

Ktulu

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Jun 18, 2020
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What is the output of [ -d /sys/firmware/efi ] && echo "Installed in UEFI mode" || echo "Installed in Legacy mode"?
I updated my kernel to 5.7.1-050701-generic and now I am able to boot into UEFI. Hurray! Does the Pop OS has its own kernel? Maybe there was some incompatibility/issue.
 

derpOmattic

Pop!_Muse
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Does the Pop OS has its own kernel?
Pop's devs use the the latest stable kernel. There's always newer kernels out, but they're usually not considered stable, even though they can potentially fix things for some people. The newer unstable kernels can cause problems also.
 
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