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[SOLVED] Pop os crashes, and every time I log back on I have updates

Ahsto

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What should I do about Pipewire? A google search showed that it has something to do with audio/video.

Also, I'm not sure there's anything I can do about Discord short of abandoning the app and using the website version instead, right?
 

derpOmattic

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What should I do about Pipewire? A google search showed that it has something to do with audio/video.
If you didn't install it, it probably came in a Flatpak, in which case it should be fine.

Also, I'm not sure there's anything I can do about Discord short of abandoning the app and using the website version instead, right?
Discord has been buggy lately, but I don't think it's been crashing systems.
However, I've seen many electron apps behave badly, consume massive amounts of memory, and crash systems.
 

Ahsto

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It certainly could be. Can you borrow a different webcam for a night?
Unfortunately not. I only have the one. I'm just leaving it unplugged for now so the diagnosis can be simplified.

I just had another crash. It was kinda nice because it only happened once over a longer period of time, but I'm still upset it happened again. Here is journalctl -b -1 | tail -50. I see it keeps whining about Discord, but the crashes don't happen immediately when Discord is open. Discord can be open for 24 hours and still no crashes. So it might not be that. I'm starting to think that the webcam is pointing out some error in my audio/video drivers or something relating to ALSA. Any ideas? :c

I should also add that I got rid of typora and started using MarkText (awesome program by the way!).

One last thing, I went to check on my updates and found that there was an update available for gnome-shell-extension-desktop-icons-ng. Are the crashes possibly related to something with gnome-shell-extension?
 
Last edited:

Ahsto

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Okay it crashed yet again!

I decided to make journalctl -b -1 | tail -200. This time there was nothing to download in the packet updates. After it crashed again, I uninstalled the Discord flatpak, so hopefully if that's the issue then it won't be for long. I should also note that for this crash the webcam was unplugged the whole time.
 

SteveM

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Aug 24, 2019
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I wouldn't be surprised if you have failing hardware. Many years ago I read that Windows or Linux was more tolerant to flaky hardware, but I don't remember the conclusions and they probably wouldn't be relevant today anyways. The point is that you might have a bad memory module or hdd/sdd that on Windows was causing solitaire to crash every so often, but on Linux the bad hardware locations are being used by Linux.

Top suspect #1 is bad RAM so boot up using memtest86 ad let it run for a few cycles.
Second suspect is a bad drive. Check the SMART report and if possible try a replacement drive or run from a live CD for a day or two to see if it still crashes.
After that I guess would be the motherboard and that's not so easy to check unless you can find the exact same one to borrow to test on.
 

derpOmattic

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apt_pkg.Error: E:can not open /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_groovy-security_InRelease - fopen.
I'm told this means something is wrong with the file system or disk. File system, meaning the format used to partition. Or the disk is failing.
 

derpOmattic

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Having a another look at those crash reports, I see gnome-shell crashed while sleeping long before pop-transition failed to open a file. I'm wondering if you're one of the people who would benefit from using hibernate instead of suspend or sleep. There's four versions in that post, so ensure you choose the right method for your set up.
 

Ahsto

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apt_pkg.Error: E:can not open /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_groovy-security_InRelease - fopen.
I'm told this means something is wrong with the file system or disk. File system, meaning the format used to partition. Or the disk is failing.
I ran SMART tests for both drives and both came without error: my HDD and my SSD, though I have heard that sometimes even if they pass the SMART test that doesn't mean that they're healthy. I've owned both for about 7 years now. I think the SSD is SATA, not M.2.

I recently switched over to a KDE DE instead of gnome and the number of crashes may have gone down a bit. But, again, whilst downloading a game from steam my computer froze up again, so there's still something going wrong.

journalctl -b -1 | tail -200


Would I be better off just assuming that the drives have gone bad and to buy new ones? It would cost a fair bit and I can't find any information saying they are corrupted, but I don't know.
 

Ahsto

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It's been five days and I still haven't gotten a response. Can anyone tell me if it would be worth my money to switch my OS to a new hard drive to avoid potential crashes?
 

VentGrey

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It seems that his /var/lib/apt/lists//var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_groovy-security_InRelease got corrupted or the `fopen` call in apt can't read or parse the file. Since those files are mostly PGP signed messages and package lists with a format similar to debian/control files (See attachment for more info).



1607752373390.png

Probably the /var/lib/apt/lists/us.archive.ubuntu.com_ubuntu_dists_groovy-security_InRelease got corrupted or simply miswritten. It should be safe to remove it and try apt update to redownload the lists PGP and control signatures.

It should work if you remove the faulty file, if you want a more savage solution you can always try
sudo rm /var/lib/apt/lists/*
as these files get modified with each apt update operation.
 

Ahsto

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I solved my problem by swiching over to Manjaro KDE Plasma. No more crashes. I'm definitely not thrilled at all the people here who immediately jumped towards hardware issues instead of considering faulty software instead :/
 

SteveM

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Aug 24, 2019
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Well, it is not all that often that Linux has a software fault that locks up the system. We still can't say for sure that it was software, but I am happy that you found a workable Linux distro as that is what is most important in my opinion.
 

derpOmattic

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... at all the people here who immediately jumped towards hardware issues...
I'm not sure where you're getting that from.

Anyway, what can be said, and has always been true, is, that not all hardware plays nice with Linux. Not all systems like playing nice with GNOME. Old machines don't like modern OS, etc, etc. Your proprietary hardware has been created to run with proprietary OS. Some people modify the product to such an extent it no longer resembles the default. Some people use purpose-made software for things it's not meant for and complain when things break. So there's a lot of moving parts - If you read back through this thread, I definitely attempted to help you identify the moving parts that needed fixing.

I am genuinely happy that you have a working system, but I wouldn't rule anything out yet. We've seen plenty of people come back from Manjaro, and KDE only to say the crash still happens. Manjaro has it's own stability issues, and KDE is subject to it's own memory leak and crashes. Just saying.
 

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